What Does mSIP Stand For and How it Works?

What Does MSIP Stand for?

Regardless of the circumstances, you need clear, high-quality voice communications for your business. By migrating to SIP using mSIP, you can gain greater capacity and security without sacrificing voice quality at all. But what does mSIP stand for? 

First off, you should know standard SIP protocol (without the “M”) can deliver more reliable business communications. SIP means Session Initiation Protocol. It allows for setting up, connecting, and disconnecting communications sessions, such as phone calls between parties. You commonly hear about SIP in the IP telephony jargon.

SIP calls use the Internet to deliver communication sessions. It is thus more reliable than other connecting methods. SIP calls use SIP channels or SIP trunks for transmission.

 In spite of the term often being used interchangeably with VoIP, it is also worth noting the differences; SIP allows analog calls to be carried over an Internet connection using VoIP.

 Typically business telephone systems have two parts:

• The Private Branch Exchange (PBX) manages calls, provides auto attendants, and stores voicemail messages.
• The primary rate interface (PRI) channels allow calls to travel to a destination telephone over the Public Switched Telephone Network (PSTN).

By switching to SIP trunks (which you may have done already), IP-enabled PBXs connect to the data network rather than to PRI channels. As a result, voice traffic is sent over the Internet to reach the PSTN. 

SIP protocol is a simple protocol to use since it has a straightforward web interface that lets you manage everything (including extensions, extra lines, and call routing). Conference calls, for instance, often benefit from this technology. 

Now that you’re more familiar with these basics, it’s time to review “what does mSIP stand for?” In the past, a lack of visibility into service performance and the unpredictable nature of the Internet worried SIP Trunking users.

Industry leaders developed mSIP or Managed SIP, also recognizing VoIP for business was only going to grow and improve despite these challenges. SIP services based on mSIP eliminate two barriers to adoption: Quality of service (QoS) and definitive troubleshooting.

Related: What is SIP Trunking?

How Do You Know If Your Company Needs To Transition From SIP to mSIP?

SIP trunking has already broken down a number of barriers to cost-effectiveness, and you may have even experienced this yourself. By using SIP on an IP network (such as the Internet), you do not have to use one type of network technology for your voice and a different kind of network technology for your data. In short, SIP enables voice traffic to run over the same network as your Internet traffic.

However, this ability comes with its own set of challenges as well. Voice calls often suffer the adverse effects of latency, jitter, and packet loss when traveling over the public Internet on their way to their destination or the party they are calling.

A further problem arises because the Internet is a sort of network within other networks, so there is no good way to troubleshoot a problem definitively. During their path, each carrier can handle the data packets differently because of the multiple parties involved. 

Although there is nothing wrong with SIP trunking over the public Internet (in fact, it suits the needs of many businesses until today), some large and medium companies have more specific requirements. 

A number of these companies have highly crucial voice applications and often look for assurance that the service will be of a higher quality. If you belong to one of these organizations, you know good enough performance does not suffice to meet your high standards and needs. 

This is where true technology innovators set out to redefine the industry and deliver voice quality with advanced troubleshooting while addressing QoS for SIP trunking via managed SIP or mSIP. If this sounds more like what you are looking for, continue reading to learn more about the benefits of mSIP and go beyond asking, “what does mSIP stand for?”

Related: SIP Trunking Benefits for Businesses

How to Find the Best mSIP Partner

As mentioned previously, plain and straightforward SIP trunks tend to be an excellent option for several businesses. Its performance may meet your needs when initially transitioning from traditional telephony to Internet-based services. However, when your company starts growing and having more sophisticated requirements, it is time to incorporate the “m” and move to mSIP.

Here are some of the offerings and benefits you can expect from the most reliable mSIP provider:

Unparalleled voice quality of service

With mSIP, your chosen vendor constantly measures, delivers, and reports voice quality of service. You will receive voice call statistics in real-time on a call-by-call basis.

Definitive troubleshooting 

A trustworthy mSIP partner will be able to solve issues along each step of the call path, providing service stability. You can trust your mSIP company to maintain a tight and secure infrastructure from the premises up through the access network and all the way to the PSTN.

Unique infrastructure

The best mSIP service provider invested heavily in their infrastructure, including constructing a nationwide private MPLS network to carry all VoIP calls. This avoids routing calls via the public Internet and the PSTN while using a private IP network instead. The benefit allows for more control, quality assurance, monitoring, and management by your mSIP partner.

Make sure your supplier also installs equipment in your office so you can connect to the network from there. This would enable them to measure and report voice quality before data packets even leave your location or building.

Peering agreements with most major carriers to ensure all traffic stays on-net

When you use the leading mSIP provider, your calls will remain on-net between the access carrier’s network and the private MPLS core. Having fewer transfers results in better voice quality.  

In conclusion, if you choose the best company to transition from PRI or SIP to mSIP, you will not only know “what does mSIP stand for?” but what it can do to take your business communications to the next level. The improvement in voice service delivery, QoS, implementation, and tools will allow your partner to definitively identify, isolate, analyze and resolve issues across the entire voice path. 

If you are looking for exceptional voice quality and definitive troubleshooting, you want to sign up for BCM One’s mSIP Services. In response to industry demands, our experts developed a solution that delivers PRI equivalent functionality for SIP trunking, which now allows companies to benefit from the advantages of SIP and significantly upgrade their outdated PRI lines.

We exclusively designed BCM One’s managed SIP infrastructure and invested in sophisticated data collection and visualization tools to assess, measure, and report on call quality and pinpoint problems immediately. mSIP simplifies integration, quality maintenance, stability, and security assurances, so you don’t have to worry about third-party applications. We take care of it all so you can concentrate on your business, not your network. BCM One will ensure you have the utmost confidence in your network’s security and reliability for the highest level of communication. Contact us today.